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Satisfaction Guaranteed

Buy with confidence. 30-day money back guaranteeIf you are not completely satisfied, return your accessories to the selling dealer within 30 days. Refund of guaranteed money if you are not completely satisfied within the 30-day evaluation period you will receive a refund of either your purchase price. Before sending the product, we must receive an email to: rfrolon@gmail.com with the reasons why you consider returning the product so we can contact you and see how we can help you. In this way, you can clarify any problems you have with the product. Probably the reason is some situation in the installation process. For us, the most important thing is the satisfaction of our customers. If we cannot help you with the expected results, upon receiving the product returned to our offices (in good condition), the purchase price paid will be refunded. But first, it is important to complete this step. Freight charges are not refundable and the shipping back to the manufacturer is at your own expense. Celestine Flute Rexonator, Celestine Ring (s) and all Rhino Ligature models are warranted to be free from manufacturing defects for up to one year from the date of purchase. Silicone o-rings and tubes are not covered by the warranty. The warranty applies only under normal use for which the accessories were designed. Damage caused by knocks or falls is not covered by the warranty. For the purposes of this policy, the accessories are defined as a product with a patent number.

 

Manufacturer’s Limited Product Warranty

Celestine Flute Rexonator, Celestine Ring (s) and all Rhino Ligature models are warranted to be free from manufacturing defects for up to one year from the date of purchase. Silicon O-Rings and Tubing’s are not covered under the one year warranty. Warranty applies only under the normal use for which the Celestine Flute Rexonator and Rhino Ligature were intended.
Dropping the Celestine Flute Rexonator or Celestine Rings on a hard surface can damage the special brass alloy and causing the Celestine Flute Resonator to not seal correctly. The same way a fall can affect the performance of the Rhino Ligature. Any such damage voids the warranty. If you have any further questions don’t hesitate in contacting us!